ISSUE PLAYING WEB-BASED VIDEOS

We are aware of a recent issue that has come up pertaining to the viewing of web-based videos like what we have here on our site.  We at YourProductTeam are working with the various manufacturers and other groups to get this resolved as quickly as possible.

We believe that the issue is related to new updates in firewall rules within Norton Internet Security.  One possible workaround that we have seen work is to temporarily turn off the personal firewall within your internet security program before accessing the video and then turn it back on when done.  For instructions on how to do this, please consult your software help files.  

If you do not use Norton Internet Security and are having this issue, please contact us by clicking here and let us know the conditions under which the issue is occurring.

Thanks again for your patience as we work through this.  

YourProductTeam